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When can I expect a puppy payment to reach the breeder?

Updated over a month ago

At RightPaw, puppy payments are processed securely and sent to breeders as soon as they are cleared.

📌 Below is a diagram illustrating how payments are processed and disbursed through RightPaw.​

The time it takes for the payment to reach the breeder's bank account depends on the payment method used by the buyer. Below is a breakdown of the expected processing times:

💳 Payment Processing Times by Method

1. Credit Card / PayTo Bank Transfer

  • Timeframe: Funds are paid out within 2 business days.

    • Typically clear faster and will be paid out to the breeder’s nominated bank account once received by RightPaw.

    • Excludes weekends and public holidays

2. BECs Bank Transfer

  • Timeframe: Funds are paid out within 5 business days.

    • Cleared by the puppy buyer's bank account between 2-3 business days

    • Funds are then paid out to breeder's nominated bank account within 2 business days

    • Excludes weekends and public holidays


📅 When are payments reflected in the Breeder's bank account?

📣 On the day the funds are paid out, breeders will receive a payout email notification at 9:30 AM that morning. The funds will then be paid out, and should reach the breeder's account before the end of the day.

Important: These processing timelines are determined by our payment provider, Stripe, and may vary slightly due to public holidays or bank processing delays.

​📧 If you have any questions, please contact support@rightpaw.com.au for assistance.

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