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How do refunds work?

Refunds are managed directly by breeders, with the policy set clearly in each Puppy Offer.

📝 Set your refund policy clearly

Each Puppy Offer includes a dedicated section where you can outline your refund policy.


We strongly recommend being clear and upfront with buyers to avoid confusion later on.

You might include:

  • Non-refundable deposit terms

  • Conditions for cancellations

  • Timeline for processing refunds

🛠️ What if there’s a dispute?

While RightPaw doesn’t hold the money or process refunds ourselves, we do offer dispute resolution support.


If there’s a disagreement, we’ll help mediate and guide both parties to a fair outcome.

❓ Still have questions? Contact us at support@rightpaw.com.au

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