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Who to contact for help

Need help with your RightPaw account? Our Support Team is here for you.

Updated over a month ago

šŸ“Ø Contact the RightPaw Support Team

  • We aim to reply within 1-2 business days

  • Please include helpful details like the litter name, buyer's name, and any relevant dates to help us assist you faster. It’s also useful to let us know what device (mobile or desktop) and browser (e.g., Chrome, Safari) you’re using. If possible, attach screenshots of the issue—they’re a big help in troubleshooting!

šŸ”Ž Check the Help Centre first

You can often find quick answers in our Help Centre.
It includes how-to guides and FAQS on managing your profile, offers, payments, and more.

šŸ’” Where to find support in your dashboard

  • Click ā€œHelp Centreā€ from the top-right menu of your breeder dashboard

  • Or click the chat icon (if available) to message our team directly

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