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Where do I go to complete my balance payment?

Updated over a month ago

You can now easily make your payment directly through the RightPaw platform. Follow the step-by-step guide below to complete your balance payment:


Step 1: Access your Puppy Offer

• On the menu settings, click on "My puppy offer".

Step 2: Follow the prompts to click through to your balance tab

• Navigate to your “Balance” tab and choose your preferred payment method


Step 3: Enter your Payment information


• Once you have selected your preferred payment option: PayTo or Credit Card, tick the checkbox acknowledging that you agree to RightPaw’s payment terms.
• Click “Enter your bank details” or "Enter your card details" to securely enter your payment information.


Step 4: If paying with PayTo, authorise your PayTo payment

• For PayTo payments, once a payment request is initiated, you’ll be prompted to authorise the transaction via your bank’s mobile app or internet banking platform.




📌 If a 'Balance' payment request hasn’t been set up yet, you may ask your breeder to create one so you can complete your payment.

📌 Need Help Understanding Payment Timelines?
Before completing your payment, we recommend reviewing this article:
📖 When can I expect a puppy payment to reach the breeder?


📧 If you have any questions, please contact support@rightpaw.com.au for assistance.









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